🛡️ Privacy Policy – Bazaar Golbahar
Last updated: October 2025
Bazaar Golbahar (“we,” “our,” or “us”) operates the website https://bazargolbahar.com and the Bazaar Golbahar mobile application (the “App”).
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
🔹 Information We Collect
We may collect the following types of information to improve our services:
Name, phone number, or email address (when you register or contact support)
Approximate location (only if you allow access, to show nearby stores)
Technical data such as device model, operating system version, and IP address for app performance and analytics
We do not collect or store sensitive financial data, such as passwords or payment card details.
🔹 How We Use Your Information
We use the collected information for the following purposes:
To personalize your experience and show relevant products and stores
To facilitate communication between buyers and sellers
To improve our website, app, and services
To send updates, offers, and important notifications about Bazaar Golbahar
We never sell, rent, or share your personal data with third parties without your consent.
🔹 Cookies
Our website uses cookies to store your preferences and enhance user experience.
You may disable cookies at any time through your browser settings, though some features of the site may not function properly.
🔹 Data Security
We use encryption, secure servers, and technical safeguards to protect your information.
However, no method of data transmission over the internet is 100% secure. We encourage users to keep their login information confidential.
🔹 Links to Other Websites
Our platform may contain links to external websites or stores.
We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing any personal data.
🔹 Your Rights
You have the right to:
Request access to, correction of, or deletion of your personal information
Withdraw consent for data collection at any time
To make such a request, please contact us at:
📩 info@bazargolbahar.com
🔹 Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page.
🔹 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 info@bazargolbahar.com
🌐 https://bazargolbahar.com
Bazaar Golbahar – A marketplace as vast as Afghanistan 🇦🇫
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.
